Click on the links below to view a Spec Sheet & Screen Shot for the following:

		Service Agreements/ Preventative Maintenance			Service Purchasing
		Service Inventory Service IV Screenshot #1 Service IV Screenshot #2			Service Management Service Management Screenshot #1 Service Management Screenshot #2 (Dispatch Board)
		Service Messaging
Add-On Service Management Products (Sage-endorsed) FieldConnect FieldConnect maximizes customer satisfaction and profit per field technician by managing real-time service call information to all service stakeholders: customers, technicians and dispatchers.  Our open, web-based solutions integrate seamlessly with Sage Timberline Service Management software to deliver a superior field service mobilization solution.   FieldConnect Access   FieldConnect Direct   FieldConnect Locator   FieldConnect Executive Summary   FieldConnect FAQ's   JumpStart Wireless JumpStart Wireless delivers breakthrough productivity for businesses with mobile staff, eliminating wasted travel time, constant interruptions, delays, and inaccurate paperwork that kill productivity and profits.  Using your existing cell phones and Blackberrys, vital field data is sent and received to and from Sage Timberline Office or Sage Master Builder eliminating paperwork, in turn streamlining time reporting, service orders, field (daily) reports, inventory tracking and asset management    JumpStart Wireless   Download JumpStart Wireless Mobile Data Guide   JumpStart Wireless Online ROI Calculator   Concord Technologies FAST Mobile, the flagship wireless solution from Concord Technologies is a seamless MOBILE EXTENSION for Timberline Office Service Management.  This solution strategically automates manual processes including easing dispatcher duties, allowing the field technician to quickly open assigned service calls, manage parts, labor, and miscellaneous items. Payroll information is passed to payroll automatically. Customer site history is available in the field, while phone calls to dispatch are dramatically reduced.    Fast Mobile Suite             Back to top

 

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[Click for Service Management Add-ons]

Sage Timberline Service Management

Streamline dispatch, automate billing, fine-tune inventory, and improve communication with customers, suppliers, subs and technicians.
 

Service Management puts you in complete control of field purchasing, service agreements and warranties, as well as preventive maintenance.  As part of Timberline Office, Service management makes your work flow easier.  Complete integration with office, Service Management makes your work flow easier.  Complete integration with Accounting software such as Accounts Payable, Accounts Receivable and General ledger eliminates duplicate sales processes.  To you, that means your accounts payable vendor information, invoices, purchase orders, and other financial details get entered one time, on time.